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Shipping & Returns

Shipping

Shipping Charges

Shipping charges are automatically calculated during the checkout process.  All orders will be shipped using the United States Postal Service (USPS).  Slot Car Corner L.L.C. will only ship to the verified address associated with your credit card or Paypal account - NO EXCEPTIONS.  Signatures are generally required on all orders totaling more than $100.00 USD.

Domestic Shipping

Slot Car Corner ships most orders using United States Postal Service (USPS) Priority Mail Service.  Shipments are generally dropped off at our local USPS office around 1 p.m. EDT Monday through Friday (except holidays).  Orders received after the daily dropoff will be shipped the next business day.  Items shipped via USPS Priority Mail typically take 2-3 business days to be delivered.  Please note the USPS does NOT guarantee delivery in 2-3 business days (ocassionally it will take longer).  We do NOT offer expedited order processing or shipping - please plan accordingly to ensure your deadlines will be met.

International Shipping

Slot Car Corner L.L.C. will ONLY ship international orders via USPS Priority Mail International service which includes package tracking.  Slot Car Corner L.L.C. will only ship international orders to the verified address associated with your credit card or Paypal account - NO EXCEPTIONS.  Signatures will be required on all international orders where the local Postal Service provides this service.  The Customer will be solely responsible for payment of any applicable Customs and/or import duties, fees, and taxes.

NOTE:  Customs paperwork will be completed in accordance with all applicable U.S. Customs requirements and regulations.  This includes accurately documenting the actual purchase price for all items.  We will NOT, under any circumstances, falsify Customs paperwork so please do NOT ask us to do so.  Further, we CANNOT mark items as "Gifts".

Delivery Time Estimates

Orders shipped to customers within the United States typically take 2-3 business days.  Based on our experience, orders shipped internationally typically take 10-14 business days to be delivered.  Please keep in mind these are "typical" estimates - neither the shipping carrier or Slot Car Corner can "guarantee" delivery within a specified timeframe.  Once we drop your order off with the shipping carrier, Slot Car Corner has no control over actual transit times or Customs.  Given the above, please allow sufficient time for order processing, transit and Customs requirements to meet your deadlines.

Expedited Order Processing and Shipping

Slot Car Corner L.L.C. does NOT offer expedited order processing and/or shipping (e.g. overnight).  Please allow sufficient time for order processing (particularly for custom-fabricated items) and shipping to meet your deadlines.

Returns

You may return new unopened (unused) items, with the exception of custom fabricated items, controllers and track braiding products, within ten (10) calendar days of delivery for a full refund.  Please contact us at 603.753.6263 PRIOR to returning any items for an RMA number.  Unless otherwise requested, refunds will be in the form of a store credit good toward any future purchase. Custom fabricated items and controllers are not eligible for refunds.  Custom fabricated items include controller hookup panels, power taps and controller adapters.  Track braiding products may be eligible for a refund - eligibility is at the sole discretion of Slot Car Corner L.L.C..  Slot Car Corner L.L.C. reserves the right to charge a restocking fee for eligible track braiding products.  You are responsible for payment of shipping charges for returned items.  A shipping service with delivery confirmation is recommended.  Slot Car Corner L.L.C. will reimburse you for return shipping if you receive an incorrect or defective item.

You should expect to receive your refund within thirty (30) calendar days of our receipt of returned items.